Navigating the Family Court system can be very challenging, especially for Self-Represented parents involved in the Family Court. Many struggle with legal complexities and financial constraints, making the process even more stressful.
The ongoing coaching support service offers two tiers tailored to your preferences, case circumstances and complexity:
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Basic Ongoing Coaching Support
For parents who require a dedicated 1:1 telephone support, up to 1 hour per month - (Fees by Donation)
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Comprehensive Ongoing Coaching Support
For parents who require a comprehensive ongoing coaching support services - (Monthly Subscription / Pay-As-You fees)


What we can assist with
Any Family Court Proccidings, including: Care Of Children, Guardianship Disputes, Family Violence and relationship property
FDSS provides tailored support at every stage of your Family Court journey, offering cost-effective, subsidised assistance thanks to generous community grants.
Our services are designed to help you based on your unique circumstances. Whether you need assistance with filing legal documents, ongoing coaching, hearing preparation, or in-person support during court proceedings, we have flexible options to suit your needs. Each stage of support has structured packages with different pricing levels, ensuring you receive the right level of guidance—whether remotely or in person.
Explore the sections below to find the support that best fits your current situation.
Start of Proceedings and ongoing support stage
1 - File or Respond To Substantive Applications (Remote)
Support for Self-represented litigants wanting to file new application or respond to court substantive applications; such as parenting orders, protection orders, relationship property division which includes:
- Drafting and filing applications and responses
- Guidance on required documents and forms
- Strategy to build a strong case
- Making informed decision and set realistic expectation.
- Follow-up Support until the filling completion.
- Cost: One-off fee
2 -Comprhensive Ongoing Coaching Support (Remote)
Ongoing Support for Self-represented litigants who require ongoing support throughout their case until the hearing, which includes;
- 1:1 Dedicated remote support
- Case Strategy Development
- Documents Review and Feedback
- Conflict Management Coaching
- Emotional and Moral Support
- Cost: Monthly Membership fee (cancel anytime) or Pay-As-You-Go
Progressing to Hearing Preparation and attendance stage
3 - Pre-hearing Preperation and Training (Remote)
Support for Self-represented litigants wanting support and training with their upcoming hearing preparation, which includes:
- Evidence Analysis Support
- Drafting Submissions
- Oral Submission Practice
- Cross-examination preparation and response
- Hearing Strategy Development:
- Cost: One-off fee
4 - In-Person Support During Court Hearings and events
Support for Self-represented litigants who require in-courtroom support during hearings aka Mckenzie Friend, which includes:
- In-Court Advocacy Support
- Clarification of the hearing room processes and etiquette
- Strategic Assistance and adjustments
- In Court-room Moral Support
- Post-Hearing Debrief
- Cost: One-off Fee

Check out what whānau say about us
We've been supporting hundreds of parents from all across regions in New Zealand
What whānau say about us
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Mike - Auckland
I cannot find words to even try and explain the help I received from FDSS besides excellent. This I can truly, hand on hart, say confidently. Great team that helped me every second of the way. Zayne you a very special person and I am confident that one day your hard work, support and professional approach to assisting people in their times of need will be rewarded one way or another.
I find myself with a tear in my eye because I can honestly say without his support I don’t think I could have got through this family court process.
Read more -
Katherine- Dunedin
Zayne was an absolute amazing support to me and kept me calm, guiding me through the family court process. I had a lawyer whom I engaged early on and didn’t end up using, with Zayne’s help it would of been an unnecessary expense. Zayne’s help was better than my ex’s lawyer, who was a top lawyer and who was clearly there for the money, Zayne was there because he genuinely cared
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Maddie - Wellington
Hi Zayne, hope you have had some moments of peace without the hassle from me now that I have filed my proceedings. Just want to thank you once again for going above and beyond by sharing your insights and knowledge as well as providing continual support. I am constantly touched by your straightforward but compassionate approach as well as impressed by the depth of your knowledge and experience when helping me to navigate the legal system. It has been such a soul searching but empowering experience being a self-litigant and you have become my anchor instilling confidence in me by providing a roadmap. Deep bow to you for the selfless service you have continually provided and I’m one of the lucky receipts.
And how delightful to wake up in the morning reading those concluding paragraphs you have helped me with overnight knowing I ran out of steam out of exhaustion. I was in tears of immense gratitude reading them.🙏 Thank you legendary Zayne from the bottom of my heart. You rock!!
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Andre - Christchurch
I am very thankful to Zayne, he has helped me for a while now, wish I knew they existed back in 2020 when my second nightmare in court started. Representing myself without a clue for the past 2 year was extra demoralizing. Thanks to Zayne and David now I feel that even when I’ll be walking right into the valley of the shadow of death, I will come alive at the other side.
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Adam - Auckland
Mr Jouma is an amazing person. he helped me in every step navigating the court. i would never go for lawyers again. i spent the last year around 50K NZD in lawyers without any outcome. i started to get outcomes with the help of FDSS.
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Rajiv - Hamilton
I co-incidentally, but fortunately found FDSS from Facebook, while doing my own research when I was frustrated with my so called top family lawyer. My only wish is If I could have contacted FDSS before getting in touch with a lawyer then life would have been much much easier and smooth.
But Zayne was more than helpful, always available and has in-depth knowledge of the Family court, way more than lawyers. In the last 1.5 years whatever he told me regarding what to expect from the Judges, Lawyers, LFC etc was true. The best thing about him is he knows how lawyers set things up and he knows well how we can prepare ourselves in advance. After wasting time and resources on 2 lawyers now I am a self represented applicant and 100% much more success than it could have been with any lawyer. I also feel more confident now knowing more about this gender biased system and how to navigate through it. Knowledge is the key for success in Family court and FDSS has this knowledge for sure.
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Michael - Hamilton
I have had the absolute pleasure of having Zayne’s complete support. His commitment to helping parents navigate the appalling family court system is commendable. I genuinely hope one day that his selfless actions are formally recognised. Thank-you again Zayne for you mental and legal support whilst stuck in a system that offers none of either. In my mind you are a true hero..
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Monica - Christchurch
I have a legal aid lawyer representing me in the family court but honestly i haven’t contacted my lawyer since i met Zayne. Before meeting Zayne from FDSS, i was always anxious and confused what will happen with my case, my lawyer would take ages to respond without clear information. But since i met with Zayne – he is just amazing and i have gained alot of knowledge from him.
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Michael - Wellington
6 month in the family court and paid over 13k legal fees with no outcome. I was fed up ! I approached Zayne from FDSS to help me self-represent in the court. This guy is amazing and his knowledge is priceless ! He knows more than some lawyers ! I regret that I didn’t seek his help from the start. I have now finalised the parenting order dispute in a hassle-free approach as advised by Zayne. Fantastic service
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Sam & Ashley - Auckland
We both agreed last night that it’s such a rare thing to find someone truly invested (without gain) in such an important situation in our life’s and your help is beyond anything we would have imagined. We are a very close family and getting security for our child will make a big difference in his future.
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Prasad - Wellington
They are excellent at court proceedings. They well understand what is in our mind and how we are emotionally stuck. I highly recommend Zayne for all the parents who stuck with legal proceedings at court
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Phil - Auckland
Approximately 1 year ago I came to FDSS seeking guidance on obtaining regular contact with my two children aged 7 and 9 at the time. I knew nothing of the courts system, exhausted my finances through lawyers and was ineligible for any form Legal Aid. During this time I dealt with Zayne and I can hand on heart say I received more guidance in one meeting than over a year of dealing with a Lawyer. Zayne has an unparalleled understanding of the Family legal system. He has a pragmatic approach which is fair and gets results. His suggestions were always child focused and challenged me to rethink any actions I might make that could conflict with this. As a result I had the support I needed to navigate the overwhelming Family court process and achieve an outcome in a shorter amount of time than I could have anticipated – even with COVID delays. I have referred other parents to FDSS and the only shame is there is such a huge need gap to fill and not more of Zayne.
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Frequently Asked Questions
The Ongoing Coaching Support is a supportive one-on-one, continuous, and recurring service designed to assist individuals and families in navigating the challenges of family separation and the Family Court proceedings.
The OCS service is mainly provided over the phone, through audio and video links, and via email and online cloud. Sometimes, we offer this service in-person in community houses depending on the coaches location and availability. However, we have been assisting hundreds of parents remotley from all regions and it works very well. Thanks for Technology !!
The following guidelines are primarily tailored for self-represented litigants in the Family Court. However, some of these guidelines also apply to parents who are newly separated and those who are represented by lawyers or are newly separated or wish to do so in the future. However, the Basic OCS is very limited to telephone calls and doesn’t involve many of the below guidelines:
- Coaching & Support: We are here to support you throughout your separation journey or your family court case. Our goal is to assist you in making informed decisions and provide guidance during the process.
- Moral support: At FDSS, we encourage parents to resolve disputes outside of court, prioritizing swift recovery and minimizing harm and parental conflict. Safety concerns about you and your children are an exception.
- Instructing you on what to do: We do not give explicit instructions but offer suggestions, assist in decision-making, and help you make well-informed choices.
- Decision-Making Process: We will assist you in your decision-making process by explaining the advantages/disadvantages/implications of decisions and providing relevant case law, legal information, and psychological references.
- Speaking / Settling on your behalf: We cannot settle on your behalf or speak on your behalf in court hearings without your consent or unless granted permission by a Judge.
- Legal Information: We can point out publicly available legal information, explain its relevance to your situation, and provide options based on this information. Applying this information in your case is your responsibility.
- Forms & Templates:
We can direct you to prescribed forms and templates online relevant to your case.
Drafting Documents: Drafting documents is your responsibility. We can review your drafts once completed.
- Reviewing Documents: We can review your completed forms or documents, suggesting edits or amendments if needed. Acceptance or rejection of suggestions is at your discretion.
- Revising Documents:
Revising documents is your responsibility. We can provide information, case law, or psychological references, and you have the authority to accept, reject, delete, or amend any suggested information.
Filing & Service:
We will guide you in filing documents in court according to Family Court rules and how to serve them on other parties.
- Correspondence Review:
We can review emails, letters, and communications with other parties and the court registry. You draft letters/emails, and we review them if needed. Communication on your behalf with the court registry and others is done with your consent.
Support in Hearings (McKenzie Friend): We can attend court events with you as a McKenzie Friend aka Lay-assistant or Support Person. Please check what a McKenzie Friend can do. (Additional charges may apply) – contact us if required.
- Court Events: We will explain what to expect during court hearings, conferences, and any court events, along with associated preparations.
- Being a Witness: We cannot act as a witness in your court case.
There are two tiers of the Ongoing Coaching Support OCS services, one is Comprehensive and another is Basic.
- Basic Ongoing Coaching Support
For parents who only require a dedicated 1:1 telephone support, up to 1 hour per month – (Fees by Donation) - Comprehensive Ongoing Coaching Support
For parents who require a comprehensive ongoing coaching support services – (Monthly Membership fees)
Decide which package you want from the following:
Start of Proceedings and Ongoing Support Stage
1 – File or Respond to Substantive Applications (Remote)
2 – Comprehensive Ongoing Coaching Support (Remote)
Progressing to Hearing Preparation and Attendance Stage
3 – Pre-hearing Preparation and Training (Remote)
4 – In-Person Support During Court Hearings and Events
Complete and submit the Request Call Back form
One of our coaches will call you back to provide you with more information about the service you require.
- The Basic OCS fees is by (Koha / Donation)
- Other services fees are based on the complexity and nature of your case and your current circumstances.
Basic Support is aimed at parents who only require 1:1 telephone support for their case, for up to 1 hour per month. It is available if you wish to seek a second opinion or assistance with your decision-making process, legal information, and more. This service does not include reviewing documents.
We can assist with various parental disputes, including Care Of Children, Guardianship Disputes, Family Violence, and relationship property matters.
This service is offered remotely over the telephone, video and audio platforms and the cloud, except if you want us to attend a hearing with you in-person. We have supported hundreds of parents from all across the regions, doing it this way.
For self-represented parents navigating the New Zealand Family Court, Ongoing Coaching Support offers personalised assistance tailored to different stages of court proceedings. This includes legal information, document review, filing assistance, decision-making support, and guidance during online court conferences.
No, we are not lawyers or a law firm. We are experienced self-represented parents with over a decade of firsthand experience assisting families in dealing with the Family Court and Family Separation. We have supported thousands of parents from various regions within New Zealand.
You can check out the feedback from parents who have used our services. Any advice or information provided orally, in writing, on our website, or via email is not intended to, nor does it constitute legal advice.
No – none of the services replace a lawyer service or any programs mandated by the Ministry of Justice or the Family Court.
You can read more about Self-representation on this link – also feel free to contact us, if you have any further questions ….
Absolutely, anyone has the right to represent themselves in the Family Court without legal representation. The key is understanding how to navigate the process correctly and assessing your capability to do so. This is where services like ours become valuable. We aim to support parents who choose self-representation in the Family Court by offering guidance, coaching, and assistance throughout the entire process. Our goal is to help you navigate the complexities of the legal system, empowering you to make informed decisions in the best interests of your family, reduce conflict and resolve disputes amicably.
Thorough understanding of the process and extensive support are crucial during this journey. This involves being well-versed in legal procedures, knowing how to present your case effectively, planning, strategy and being prepared for court proceedings, among other many aspects.
We do offer in-person support during court hearings and events. We offer Mckenzie Friend Package. Additional charges apply including travel and accomodation fees, if travel is needed. Talk to us to know more.