What whānau say about us
Success to share
Hi Zayne,
I am sure you are used to discussing the hard stuff with the families you support so i just wanted to share the success we had yesterday as a family. [His Son] and [My daughter] got to meet for the first time during our visit yesterday and absolutely adored each other. it was gorgeous ! Thought the pictures might put a smile on your face and remind you that the support you offer to families is priceless !! Have a great week – Source: Email
I received more guidance in one meeting than over a year of dealing with a Lawyer
Approximately 1 year ago I came to FDSS seeking guidance on obtaining regular contact with my two children aged 7 and 9 at the time. I knew nothing of the courts system, exhausted my finances through lawyers and was ineligible for any form Legal Aid. During this time I dealt with Zayne and I can hand on heart say I received more guidance in one meeting than over a year of dealing with a Lawyer. Zayne has an unparalleled understanding of the Family legal system. He has a pragmatic approach which is fair and gets results. His suggestions were always child focused and challenged me to rethink any actions I might make that could conflict with this. As a result I had the support I needed to navigate the overwhelming Family court process and achieve an outcome in a shorter amount of time than I could have anticipated – even with COVID delays. I have referred other parents to FDSS and the only shame is there is such a huge need gap to fill and not more of Zayne.
No Title
Zayne is really helpful and after speaking with him, I felt more clear with my current situation.
Care & understanding top notch
I had two years ago taken the online course offered and found it helpful, but didn’t enter court at that stage.
Having been dragged into court this year & knowing the basis of representing myself from the course I sought a little extra one on one information before the Hearing.
I was listened to, validated and given a lengthy call time at the opening of the business week, after my request on a weekend. That exceeded my expectations.
My sincere thanks, from a self litigant alienated parent in a gnarly court battle spaning years.
Best decision I have made in a very long time.
I discovered FDSS at a time when I was desperately searching for answers. I was already paying for a lawyer, yet almost all of my questions went unanswered or received vague, delayed responses. I often found myself CC’ed in emails between lawyers, feeling like a deer caught in headlights—confused and overwhelmed.
Then I spoke to Zayne, and everything changed. From our first conversation, I felt a sense of hope. What impressed me most was how he listened intently, quickly grasped the legal situation I was facing, and took the time to explain everything, even the parts I was uncertain about. He didn’t just give generic advice—he made sure I understood exactly what was happening.
More than a year later, Zayne has stood by me every step of the way. His guidance has gone well beyond what our initial agreement outlined, and it’s clear that he genuinely cares about helping. This isn’t just a job to him—he truly wants to make a difference.
If you’re feeling lost, overwhelmed, or disheartened by the complicated and often biased family court system, I strongly urge you to reach out to FDSS. They will empower you, help you regain control, and even though the road ahead may still be difficult, you’ll finally understand what’s happening with your case.
If you have children, you must fight for them, and with FDSS, you’ll have the support you need to fight until the very end. If you’re unsure, keep your lawyer and try FDSS at the same time and see the difference made to the whole process. You will not regret it.
Great advice
It was great to talk to someone who has been trough the system, they have so much advice and help they can offer and also things that lawyers won’t tell you, even if you have legal aid or are representing your self I would recommend talking to these guys just to get yourself ready for what to expect
Informative and Reassuring.
Had a great conversation over the phone. FDSS got back to me at short notice when I was feeling overwhelmed, and under pressure. Zayne offered great reassurance. Zayne clarified some issues for me and helped me feel more confident going forward. Additionally after our conversation he sent through links to resources and emailed other helpful information. A very helpful service when dealing with a chaotic and exhausting courts system.
Pillar of Strength
I am deeply grateful for the exceptional service provided by FDSS in my ongoing battle with the family court to regain regular contact with my daughter and to rebuild our relationship. I cannot speak highly enough of Zayne from FDSS and the incredible support he has provided. Becoming self-represented with Zayne’s guidance has been a tremendously empowering experience, especially after the painful and frustrating ordeal of having legal representation previously. Zayne’s commitment to my case, his comprehensive understanding of family law, and his compassionate approach have made an immeasurable difference in my journey. He has been a reliable source of advice, a pillar of strength, and a true advocate for my rights as a parent.
I wholeheartedly recommend FDSS to anyone facing similar challenges.
This service has been nothing short of life-changing
I cannot express enough gratitude for the incredible support I’ve received from Family Dispute Support Services, particularly from Zayne. This service has been nothing short of life-changing for me and my family.
Facing an impossibly difficult situation in the family court, FDSS provided me with hope, energy, determination, and most importantly, successes I never thought possible. Without their expert guidance, I would still be lost at square one.
Zayne’s strategic advice was nothing short of incredible and his emotional support has been invaluable during this challenging time. The technical support and coaching I received empowered me to stand up against adversity, including a bullying lawyer. Moreover, FDSS helped me navigate obstacles to maintain a meaningful relationship with my child, despite efforts to undermine it from my ex-partner.
I wholeheartedly recommend Family Dispute Support Services to anyone facing similar challenges. Their professionalism, dedication, and genuine care have made an enormous difference in my life.
Five stars without hesitation.
I was lost before approaching FDSS
Zayne, thank you. I always feel a lot better after speaking to you. You take away most of my anxiety. I’ve been struggling a bit and just burnt out. Honestly, you have no idea how thankful you and the kids are for what you do. I hope all the good, the karma, will come back to you in tenfolds.
Very helpful
I found Zayne was really knowledgeable and had some good ideas about how I could approach things. He understood my situation quickly and shared things that I could try. I wish I’d found this a long time ago as it’s so hard to find your way through things on your own and that support can make all the difference.
Highly recommend
I couldn’t of got through the last few years without Fdss, the team is only an email away and after 4 years in court they know my situation well. Quick response to my emails and guidance, David has saved me many headaches by pointing me in the right direction. I don’t feel so alone dealing with family court with David at my side. He is very knowledgeable and goes the extra mile. Where I have thought with my emotional brain he’s used his logical brain and saved me from ongoing stress. Always greatful for the work fdss do.
Great advice
Real world advice – no frills – just good advice. I have got more insight into how to approach things legally in two conversations with FDSS than any lawyer I’ve had.
Amazing support
Zayne was an absolute rock for me during my eye opening family court process. I don’t think I could have done it without him. I couldnt get a lawyer for a really long time. Having someone who knew the court process, language and how to do the paperwork was so valuable, but more importantly the mental and emotional support was life changing, having someone who has been through it and knows what its like is so important. The hours and hours of work and support fdss put in to help me I could never have afforded from a lawyer. My legal aid lawyer was so bad, she completely dropped the ball and didn’t put forward my case. Having the support of FDSS got me through the hideous family court ordeal. This is a much needed service.
Amazing people
For the past 3 months, I have been supported by Zayne and everything he has been telling me is happening exactly in my case, even what the judge’s decision. Very grateful 🙏 for Zayne. He does it with passion.
FOREVER GRATEFUL
After battling in court for almost 6 years, finally I have the Final Parenting Order sealed – yayyyy -.
I reached out to FDSS around 8 months ago, hoping nothing as I actually started to doubt my own insanity.
Having no family in this country and no background knowledge of NZ court system, I did not have good supports, especially against 2 opponent lawyers.
I spoke to Zayne who had patiently listened to my complaints & problems. Not only Zayne guided me and gave professional advice and information – much more that I ever received from my previous lawyer -, but he actually believes me from day 1, an act that restored my faith in myself.
Zayne had also willing to speak to the other party in order to get my child back again into my life.
I can’t say “THANK YOU” enough to Zayne Jouma for all the times he spent on supporting me with my case and worked hard to make it work.
I am and will be forever grateful for the supports, from the phone calls, time, and preparing affidavits; and most importantly having contact my child again.
I wish I knew Zayne & FDSS much earlier so all the unnecessary sagas/circus in the court & expenses could have been avoided.
Thank you so much
Zayne was an absolute amazing support to me and kept me calm, guiding me through the family court process. I had a lawyer whom I engaged early on and didn’t end up using, with Zayne’s help it would of been an unnecessary expense. Zayne’s help was better than my ex’s lawyer, who was a top lawyer and who was clearly there for the money, Zayne was there because he genuinely cared.
FDSS Course
Really rated this course and its content. Presenters were helpful and knowledgeable. I appreciated that presenter sometimes referenced his own case. Made me feel at ease that he had the firsthand experience. I believe people need to be aware of the course as they enter the system.. how can we do this? I was clueless and leant on a fairly fresh lawyer (who left when it got hard) have learnt so much through FDSS and felt some empowerment because of it.
Would love some more support and insight around current case if someone has the time.
Thanks again guys really appreciate your work.
Self-representation workshop
I have just finished up a course with FDSS and gosh I wish i knew about it at the start of proceedings. Maybe our current circumstance couldve been a whole lot different.
Great help
I cannot find words to even try and explain the help I received from FDSS besides excellent. This I can truly, hand on hart, say confidently. Great team that helped me every second of the way.
Zayne you a very special person and I am confident that one day your hard work, support and professional approach to assisting people in their times of need will be rewarded one way or another.
I find myself with a tear in my eye because I can honestly say without his support I don’t think I could have got through this scamly court process.
Like coming across an oasis in the desert
I only wish I’d known about FDSS 4 years earlier!
Comprehensive yet succinct, unbiased, non-adversarial, evidence based and child centered.
I learned so many lessons from the Tuesday night sessions. While it was all excellent, for me the most impactful slides were the ones about having realistic expectations around the care of children following a period of estrangement.
As I was not always able to attend (thankfully owing to childcare commitments!) the live recordings, I was especially appreciative of being able to view recorded sessions at a later date.
I really believe that others will be able to learn from what FDSS are teaching.
Amazing people
I am just speechless …. I spoke with Zayne couple times about my situation. I wish I met the FDSS team long time ago. The knowledge they have would have changed my life .. its too late but i am very grateful
Family Dispute Review
David Nips covered the essentials of the online Family Dispute Course in a practical and logical way. As I mentioned in the comments online during the meeting, after 3 years at law school, taking family law papers, and having personal experience with family disputes, this course was invaluable. I learned more from David in 2 hours what I needed to know as a client and lawyer than all those years formally studying.
Very informative
Made everything about family court so much clearer, wish I’d had this information at the start of my journey as it would have been so useful. Thanks so much for providing this workshop!
Amazing
Source text message
Hi Zayne,
Hope you have had some moments of peace without the hassle from me now that I have filed my proceedings. 😉
Just want to thank you once again for going above and beyond by sharing your insights and knowledge as well as providing continual support. I am constantly touched by your straightforward but compassionate approach as well as impressed by the depth of your knowledge and experience when helping me to navigate the legal system. It has been such a soul searching but empowering experience being a self-litigant and you have become my anchor instilling confidence in me by providing a roadmap. Deep bow to you for the selfless service you have continually provided and I’m one of the lucky receipts.
And how delightful to wake up in the morning reading those concluding paragraphs you have helped me with overnight knowing I ran out of steam out of exhaustion. I was in tears of immense gratitude reading them.
🙏 Thank you legendary Zayne from the bottom of my heart. You rock!!
No Title
I didn’t realize FDSS existed. I am so greatful for the knowledge I learnt from the course. Both Zayne & David came a cross as genuine guys, who are there to help. Thank you so much Zayne & David
Great service
The course was very helpful and the hosts provided a lot of useful information to assist with my case.
I am so grateful to have your help
Thank you so much for your calm and grounding support and wise strategic approach. I feel so much better after talking with you today. I am so grateful to have your help. 🙏 There will be a positive outcome – Source: Text message – C Anon – Mum – Wellington
Turn to FDSS when you're feeling overwhelmed.
I found how the family court procedures were explained in the FDSS course to be extremely helpful in understanding how the family court process works. Everything was broken down just enough to not be so daunting. The help and guidance supplied here enabled me to release some of the anxiety I’ve been feeling and to start looking at an actual strategy to go about what I need to instead of just winging it. Still have a lot to learn so am even more grateful for the ongoing guidance provided through this organization. Keep up the great work and a genuine thank you from me
In times of darkness, you bring light
I am very thankful to Zayne, he has helped me for a while now, wish I knew they existed back in 2020 when my second nightmare in court started. Representing myself without a clue for the past 2 year was extra demoralizing. Thanks to Zayne and David now I feel that even when I’ll be walking right into the valley of the shadow of death, I will come alive at the other side.
Best Service - no need for lawyers
Mr Jouma is an amazing person. he helped me in every step navigating the court. i would never go for lawyers again. i spent the last year around 50K NZD in lawyers without any outcome. i started to get outcomes with the help of FDSS.
Really good resource for self litigating
Four weeks of an indepth overview of the court process, and some very good tools to help you focus on what is important for your case!
Knowledge and research is the key for success in the Family court and FDSS got it all sorted
I co-incidentally, but fortunately found FDSS from Facebook, while doing my own research when I was frustrated with my so called top family lawyer. My only wish is If I could have contacted FDSS before getting in touch with a lawyer then life would have been much much easier and smooth.
But Zayne was more than helpful, always available and has in-depth knowledge of the Family court, way more than lawyers. In the last 1.5 years whatever he told me regarding what to expect from the Judges, Lawyers, LFC etc was true. The best thing about him is he knows how lawyers set things up and he knows well how we can prepare ourselves in advance. After wasting time and resources on 2 lawyers now I am a self represented applicant and 100% much more success than it could have been with any lawyer. I also feel more confident now knowing more about this gender biased system and how to navigate through it. Knowledge is the key for success in Family court and FDSS has this knowledge for sure.
First stop if you're heading to Family Court!
Biggest mistake I made was not getting in touch with FDSS in the beginning.
Zayne and David are legends! always helpful, always insightful
The hard work they have put in just to help families going through the hell of Family Court is astounding!
Go to them, attend the course, support them and ditch your lawyer!! This is the future of resolving disputes, separating the right way and (actually) putting kids first!
Great Workshops
Great course and resources for anyone going through family court!
👍🏼👍🏼👍🏼 – Source: Facebook
Thank you so much
Being accused of not being a good and responsible dad by my ex in order to retain custody for herself, I found myself caught in over a year of battle in court that cost me a huge amount of money. But I found that the worst impact was on my mental and physical health. Every aspect of my life suffered, including the time with my kids. Feeling out of control for such a long time with no end in sight is a huge burden that many will find destructive. After one year there seem to be few achievements and still not end in sight while still paying a high profile lawyer. I terminated the engagement with the lawyer and came here for help. Thanks so much, David for the incredible patience and professional advice. Thanks for reassuring me and giving me direction. It has made a huge difference to my life and the future of the kids. Thanks so much.
Thank you.
I have had the absolute pleasure of having Zayne’s complete support. His commitment to helping parents navigate the appalling family court system is commendable. I genuinely hope one day that his selfless actions are formally recognised. Thank-you again Zayne for you mental and legal support whilst stuck in a system that offers none of either. In my mind you are a true hero..
I wish i have met the FDSS guys long time ago
I am very grateful for Chris & Zayne. I was a lawyer-represented and decided to self-represent in 2018. I approached the FDSS team and i was astonished by the way they had explained every detail about the court processes, hearings allocations and what to expect …etc! We need more people to help like Chris and Zayne
Grateful
I have a legal aid lawyer representing me in the family court but honestly i haven’t contacted my lawyer since i met Zayne. Before meeting Zayne from FDSS, i was always anxious and confused what will happen with my case, my lawyer would take ages to respond without clear information. But since i met with Zayne – he is just amazing and i have gained alot of knowledge from him.
Speechless !!!!!!! I am amazed
I was referred to Zayne by a friend 3 months ago to help me file for protection order and parenting order. I can just say that i was very amazed with Zayne’s approach and the way he explained every detail and the process. Just amazing ! We need more like Zayne !
The first thing to do after separation- Talk to Zayne
6 month in the family court and paid over 13k legal fees with no outcome. I was fed up ! I approached Zayne from FDSS to help me self-represent in the court. This guy is amazing and his knowledge is priceless ! He knows more than some lawyers ! I regret that I didn’t seek his help from the start. I have now finalised the parenting order dispute in a hassle-free approach as advised by Zayne. Fantastic service
Zayne is an awesome person. He guided me very well
Zayne has very good knowledge of the family court proceedings. He guided me through these proceedings. Although, i am victim of domestic violence and my ex was charged with two offences. I have video recorded when she was violent to me and my son. I have had enough of her violence against me, then i finally decided to video record it. Based on my ex’s allegations and no evidences now they are claiming that she is victim according to the social worker opinion. Although, my ex was the Shakti woman refuge provided her with free lawyer and a lawyer of child. I can imagine how all parents going through this bias system. Thank god i have all support from Zayne. He is very kind person. Thank you so much for helping me.
Cannot express more
I cannot express more how important these people are to all men and women that are negatively impacted by this disgusting system. I will give all I can to support these people for the sake of all those poor kids who are destroyed by this flawed system.
VERY HELPFUL
Zayne has been very helpful, thanks again.
Essentially we are beyond grateful
We both agreed last night that it’s such a rare thing to find someone truly invested (without gain) in such an important situation in our life’s and your help is beyond anything we would have imagined. We are a very close family and getting security for our child will make a big difference in his future.
They do it with Passion !!
The guys managing this page are awesome and have great knowledge about the family court proceedings. what I learnt from Zayne is better what my lawyer had told me in the past 6 years. Zayne helped me lots and he did it with passion.
The best and i wish that i have used their service long time ago
They are excellent at court proceedings. They well understand what is in our mind and how we are emotionally stuck. I highly recommend Zayne for all the parents who stuck with legal proceedings at court
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