In high-conflict situations—whether with a co-parent, a lawyer, or within Family Court—the hardest but most effective strategy is often the simplest: not reacting. It requires immense self-control, especially when faced with provocation, perceived injustice, or the overwhelming urge to defend yourself. However, resisting the impulse to engage emotionally can be one of your greatest strengths.
Why They Want a Reaction
High-conflict individuals often rely on your reaction to manipulate the situation in their favor. Whether it’s an ex-partner in a parenting dispute, an opposing lawyer in Family Court, or a difficult family member, their tactics often include:
- Provoking you to justify their claims against you.
- Shifting focus away from their own behavior by highlighting your reaction.
- Manipulating the situation to make themselves look reasonable and you appear irrational.
Reacting emotionally can give them exactly what they need to control the narrative. By staying non-reactive, you take away their power.
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Scenario 1: The Co-Parent Who Pushes Your Buttons
Imagine receiving a message filled with accusations:
“You’re always late dropping the kids off, you never prioritize them, and you don’t even care about their schoolwork. No wonder they don’t want to spend time with you!”
This message is designed to provoke you. The natural reaction might be to fire back:
“That’s not true! I’ve always made the kids a priority. You’re the one who keeps changing the plans!”
But responding in anger does two things:
- It pulls you into their drama, shifting the focus from real issues to emotional back-and-forth.
- It gives them ammunition to claim you’re argumentative, aggressive, or difficult to co-parent with.
A non-reactive response might be:
“I will be dropping the children off at the agreed time. Let me know if you have any concerns related to their schedule.”
This keeps you neutral, professional, and focused on facts.
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Scenario 2: The Lawyer Trying to Get a Rise Out of You
When dealing with Family Court lawyers, especially those representing the other party, it’s common to receive correspondence filled with exaggerations or misrepresentations designed to make you feel cornered.
For example, a lawyer might write:
“Our client is deeply concerned about your unwillingness to cooperate, as demonstrated by your refusal to follow the Court’s recommendations. If this continues, we may need to seek further legal action.”
If the statement is inaccurate, the instinct might be to push back defensively. However, an emotional response only validates their tactic.
A better response would be:
“I acknowledge receipt of your letter. I will be responding through my legal representative or seek a legal advice in due course.”
This prevents escalation while keeping you in control.
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Scenario 3: The Family Member Who Knows How to Get Under Your Skin
Conflict isn’t limited to co-parents or lawyers. Sometimes, a relative might make passive-aggressive comments designed to provoke a reaction.
For example, a family member might say:
“It’s just so sad that the kids have to go through all of this because of your choices. If only things were different.”
The temptation is to defend yourself, explaining why things happened the way they did. But this only feeds the narrative that you’re defensive or emotional.
A non-reactive response might be:
“I appreciate your concern. Let’s focus on what’s best for the kids moving forward.”
This shuts down the conversation without giving them the emotional reaction they seek.
Why Non-Reactivity Works
By remaining calm and measured, you:
- Remove their power – If they can’t provoke you, their tactics lose effectiveness.
- Keep control of the narrative – Emotional responses can be used against you, but professionalism is hard to argue with.
- Maintain credibility – Judges, professionals, and even children notice who stays calm and who fuels conflict.
- Reduce stress – Engaging in unnecessary conflict is draining. Protect your energy for what truly matters—your well-being and your child’s well-being.
Practical Tips to Stay Non-Reactive
- Pause Before Responding – If a message upsets you, wait before replying. Give yourself time to cool down.
- Stick to Facts, Not Emotions, Be Specific – Avoid justifying, arguing, or blaming. Keep responses neutral and professional.
- Use “BIFF” Communication – Brief, Informative, Friendly, Firm.
- Keep a Record – If someone is deliberately provoking you, document their behavior rather than reacting.
- Talk to a Trusted Person – Before responding to something upsetting, vent in a safe space (a friend, therapist, or support group).
Final Thoughts
In high-conflict situations, the goal is not to “win” an argument but to stay in control, protect your credibility, and keep the focus where it belongs. Lawyers representing the other party often want you to react so they can use it against you. Don’t give them that opportunity.
Instead, take a deep breath, step back, and respond with calm, calculated clarity. Because sometimes, the most powerful response is no reaction at all.

Zayne Jouma is the Founder and Chairman of FDSS. He is a self-taught, trained, and experienced Mediator, Conflict Coach, Court Lay-Assistant (McKenzie Friend), and Community Coach. Zayne has supported many parents through mediation and conflict resolution and has assisted thousands of self-represented parents in their Family Court and High Court and Court Of Appeal cases across New Zealand. He is trained in conflict coaching, mediation, and child voice inclusion in mediation, and has extensive experience in complex cases involving resist/refuse dynamics, Family Violence, Relationship Property and Care of Children.